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| NØRDIC SELFCARE INSTITUTE acknowledges the individual’s right to privacy and is committed to protecting the confidentiality of our customers’ and business associates’ personal information. While NØRDIC SELFCARE INSTITUTE has always had this aim, its new privacy policy provides you with all of the safeguards recently standardized in the Personal Information Protection and Electronic Documents Act (PIPEDA). We also have posted this privacy policy to let you know what kind of information we collect and how it is handled. As we continue to develop our web site and take advantage of technologies to improve the services we provide, this policy may change. We therefore encourage you to refer to this policy on an ongoing basis. This policy was last updated October 2008.
When you provide us with information through this website, www.youcandomore.ca or www.nordicselfcare.com, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to this Site is subject to this Privacy Policy and our Terms and Conditions. We suggest that you consult our privacy policy. This Privacy Policy was last updated October 2008.
1. Information Collection
We do not collect personally identifiable information about you, except when you provide it to us directly or through a third party. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address and telephone number), birthday.
Sensitive information is not generally sought through this Site. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it in accordance with this Privacy Policy.
If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
To protect your personal information, users registering at this Site must also enter a user name and password.
2. Use of Personally Identifiable Information
We may use your personal information in the manner described below:
a. Communications to Serve You
If you have elected to provide us with your contact information, e.g., by registering at the www.youcandomore.ca, emailing our Customer Service department, we may provide you with service related announcements concerning concerning IMEDEEN or other Nordic Selfcare Institute merchandise, special offers and notices of upcoming events or contact you regarding your customer service requests. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.
b. Opt-In Communications
In addition to the essential service related announcements that we will send you as described in Section 2(a) above, if you opt-in during the IMEDEEN Site registration process or at other times when you submit personally identifiable information, the information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information. If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications. If you do opt-in and later decide that you would no longer like to receive these communications, see Section 14 (Choice/Opt-Out) below.
4. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent
We do not sell, rent or distribute your name, or personally identifiable information to any outside source.
5. Disclosure of Personally Identifiable Information
a. Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
b. Service Providers
We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, credit card processing companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
c. Special Events
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to this Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This Site is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.
7. Cookies, IP Addresses, Pixel Tags & Tracking Technology
A cookie is a piece of data that enables us to track and target your preferences. We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience and your use of our Site. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features.
We may also use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
When you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.
Some of our business partners and service providers may also use cookies on their sites. For example, you may have clicked through to our Site from one of their sites. We have no access to, or control over, these cookies and do not accept any responsibility for such third party cookies. Please refer to the privacy policies posted on the applicable third party website to understand the third party's use of cookies and your options relating to those cookies.
8. Use of Aggregate Information
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing products and marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular.
9. Children under 12
If you are under 12 years of age, you may browse our Site. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 12. If you are between 12 and 16 and you have any questions or concerns about this Site, please seek guidance from a parent or a responsible adult.
10. Links
This Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Site. We encourage you to read the privacy policies of other websites you link to from our Site or otherwise visit.
11. Security
We implement various security measures in accordance with industry standards to protect the security of your personal information.
12. Accuracy of and Updating Your Information
We will take reasonable steps to create an accurate record of any personal information you have submitted through this Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information.
You are responsible for keeping your information on file with us up to date. You may review and change the personally identifiable information you provide to us at any time by emailing us at: info@nordicselfcare.com. If you are a registered user, you can also review, change or correct your personal information at any time by clicking here. [user goes to registration page to amend details].
13. Choice/Opt-Out
You may opt out of receiving future Opt-In communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking here [user goes to registration page to amend details].or clicking the "unsubscribe" link [user goes to registration page to amend details].at the bottom of each Opt-In Communication e-mail you receive. Please note that this opt-out only applies to www.youcandomore.ca Site Opt-in Communications and does not apply to communications to serve you (described in Section 2(a) of this Privacy Policy) or to other communications, which may reference IMEDEEN, e.g., from a retail store.
14. Notification of Changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.
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